Privacy Policy

Shivra Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website shivralabs.com and our products and services.

1. Information We Collect

We may collect the following information:

• Name and email address when you contact us or sign up for our services
• Payment information processed securely through Razorpay (we do not store card details)
• Usage data and analytics to improve our services
• Any information you voluntarily provide to us

2. How We Use Your Information

• To provide and improve our services
• To process payments and send transaction confirmations
• To respond to your queries and support requests
• To send product updates and announcements (you may unsubscribe at any time)

3. Data Security

We implement appropriate security measures to protect your personal information. Payments are processed through Razorpay, which is PCI-DSS compliant. We do not store sensitive payment information on our servers.

4. Third-Party Services

We may use third-party services including Razorpay (payments), Google Analytics (usage analytics), and Anthropic Claude API (AI features). Each third party has their own privacy policy governing how they handle your data.

5. Cookies

We use cookies to improve your browsing experience. You may disable cookies in your browser settings, although this may affect the functionality of our website.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@shivralabs.com.

7. Contact Us

For any privacy-related questions, contact us at:
Email: hello@shivralabs.com
Address: 10510, Haqiqat Nagar, Ludhiana, Punjab - 141001, India